Terms & Conditions

Your Financial Protection 

When you buy an ATOL protected flight or flight inclusive holiday from us you  will receive an ATOL Certificate. This lists what is financially protected, where  you can get information on what this means for you and who to contact if things  go wrong." 

We, or the suppliers identified on your ATOL Certificate, will provide you with the  services listed on the ATOL Certificate (or a suitable alternative). In some cases,  where neither we nor the supplier are able to do so for reasons of insolvency, an  alternative ATOL holder may provide you with the services you have bought or a  suitable alternative (at no extra cost to you). You agree to accept that in those  circumstances the alternative ATOL holder will perform those obligations and you  agree to pay any money outstanding to be paid by you under your contract to that  alternative ATOL holder. However, you also agree that in some cases it will not be  possible to appoint an alternative ATOL holder, in which case you will be entitled to  make a claim under the ATOL scheme (or your credit card issuer where applicable).

If we, or the suppliers identified on your ATOL certificate, are unable to provide  the services listed (or a suitable alternative, through an alternative ATOL holder or  otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may  make a payment to (or confer a benefit on) you under the ATOL scheme. You  agree that in return for such a payment or benefit you assign absolutely to those  Trustees any claims which you have or may have arising out of or relating to the  non-provision of the services, including any claim against us, the travel agent (or  your credit card issuer where applicable). You also agree that any such claims may  be re-assigned to another body, if that other body has paid sums you have claimed  under the ATOL scheme.

*Carriage and other services provided by the carrier are subject to conditions  of carriage which are hereby incorporated by reference.  *Please attend to the check in desk in two hours before departure.  *It is the Passenger(s) responsibility to ensure that all passport, Visa are  valid for their trip.  *Please reconfirm your return date/time with the airline office locally at least  one week before the return date.  *We are not responsible for the cancellation of your return journey if you  didn't do the reconfirmation.  *Please note that your tickect(s) may be non-refundable after the issuing,  *Please check the terms and conditions of your ticket(s).